Do not sell or share my personal information
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Frequently Asked Questions
Do you offer refunds?
Due to the custom nature of our wigs, all sales are final. Please carefully review your selections before purchasing.
What type of hair is used for Faye Hair units?
Faye Hair units are crafted using 100% raw Southeast Asian hair, ethically sourced from premium suppliers. Each bundle is carefully selected to ensure minimal shedding, longevity, and a flawless, luxurious look.
Are Faye Hair units glueless?
Yes! All of our units are glueless and designed for easy wear. Each unit comes with an adjustable cap for a secure, comfortable fit—no adhesive needed.
What is the processing time for custom orders?
Custom orders require 15-21 business days to ensure premium quality and customization. Your unit will be shipped at the end of this processing period.
Can I make changes to my order after it’s placed?
Once an order is placed, we cannot make any changes. Please double-check your selections for length, texture, and color before checking out.
Do you offer exchanges?
At this time, we do not offer exchanges. Every unit is made to order, so please confirm all details before completing your purchase.